Terms and Conditions

TERMS AND CONDITIONS
Last Updated: 9 may 2025

Welcome to Geochrome International ("Geochrome," "we," "us," or "our"). These Terms and Conditions ("Terms") apply to your use of our website, [www.geochrome.co.in] ("the Site"), and to any purchase of our products and services from the Site. By accessing, browsing, or using this Site, you accept to be bound by these Terms. If you do not accept any provision of this policy, we recommend that you do not use our services.

  1. Company Information
  2. Geochrome International is a registered Indian business specializing in the sale and distribution of premium chrome pigments for nail art and cosmetic use. All products are intended for external cosmetic use by professionals or individuals and should be used responsibly, following the recommended guidelines.

  3. Product Orders & Information
  4. By placing an order on our Site, you confirm that all information provided is accurate, complete, and up to date. We reserve the right to cancel or refuse any order that appears fraudulent, incomplete, or suspicious. All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Product pricing, offers, and availability are subject to change without notice. While we make every effort to ensure accuracy in product information and images, variations in screen display settings may affect the appearance of colors or textures. Geochrome International does not guarantee that all content on the Site is error-free and reserves the right to correct errors at any time.

  5. Intellectual Property
  6. All content on this Site—such as text, images, logos, videos, product descriptions, and graphics—is the intellectual property of Geochrome International and is protected under Indian copyright and trademark laws. No content may be copied, reused, or distributed for commercial purposes without our prior written permission.

  7. Shipping & Delivery
  8. All orders are subject to product availability and order confirmation. Our standard shipping timeline is within 7–10 working days, depending on the delivery location, courier partner availability, and external factors such as weather conditions. Deliveries are fulfilled by trusted third-party courier services. While we take all necessary steps to dispatch products on time, Geochrome International shall not be held responsible for delays, damage, or loss during transit. Shipping charges, if applicable, will be clearly displayed during the checkout process.

  9. No Refund, No Return, No Exchange Policy
  10. All sales are final. We strictly do not offer refunds, returns, or exchanges under any circumstances. By placing an order on our website, you acknowledge and agree that: No refunds will be provided, regardless of the reason. No returns or product exchanges will be accepted, including for damaged, defective, or incorrectly delivered items. We implement strict quality control and secure packaging measures. Once an order is shipped, we are not liable for any issues occurring in transit or post-delivery. We strongly advise customers to thoroughly review product details and reach out to us with any questions prior to placing an order. For clarification, please contact sales@geochrome.co.in.

  11. Acceptable Use
  12. You agree to use the Site only for lawful purposes and in accordance with all applicable laws and regulations. You must not use the Site to transmit any content that is abusive, offensive, defamatory, or otherwise objectionable. We reserve the right to terminate access to users who breach these Terms or damage our brand reputation.

  13. Third-Party Links
  14. This Site may include links to third-party websites for your convenience. Geochrome International is not responsible for the content, terms, or privacy policies of these third-party sites. Access and use of such sites is entirely at your own risk.

  15. Limitation of Liability
  16. Geochrome International shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or our products, including but not limited to loss of data, profits, or business interruption. Products are sold "as is", with no warranties unless explicitly stated or mandated by law.

  17. Entire Agreement
  18. These Terms, along with any policies or legal notices published on our Site, constitute the entire agreement between you and Geochrome International concerning the use of the Site and supersede all prior communications and agreements.

  19. Governing Law & Jurisdiction
  20. These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

  21. Contact Information
  22. For any questions, complaints, or suggestions related to these Terms and Conditions, you may contact us at: Visit our Contact Us page for more details.